Advanced tracking
Get full visibility into the status and location of your shipments, from creation to booking and from pickup to final delivery. Our tracking solution transforms transport operations from a reactive process into a proactive and transparent one. Customer support, sales, and operations can all check the whereabouts of each individual shipment, and all tracking events and status mutations can be shared with your host systems automatically.
Webhooks
Push shipment events to your own systems in real time. Connect your ERP, WMS, or customer portal through configurable webhooks that fire on the events you care about. No polling, no delays, just instant updates the moment something happens.
Sharable tracking links
Your customers are asking "Where is my order?" and that costs you. Around 5% of customer service calls are WISMO-related, each one costing €4–€8 to handle manually, while coordinators lose 3–5 hours per week on status checks. Sharable tracking links let you put that information directly in your customers' hands. Recipients get a branded tracking page with real-time status, ETA, a visual shipment timeline, and even a built-in chat to message your team. Tracking links can be shared automatically through the Notification Service, dramatically reducing inbound enquiries and improving the delivery experience.
Proof of Delivery
Close the shipment lifecycle with confidence and compliance. Our Proof of Delivery solution captures and stores the final confirmation of delivery alongside the corresponding shipment data. Authorised users can instantly view PODs within the platform, enabling quick answers to WISMO enquiries and ensuring transparency for customers and partners. All proofs of delivery are securely stored in a dedicated POD Vault, designed to meet regulatory and audit requirements by retaining delivery records for the legally mandated period.
Exception signalling
Stay in control when transport operations do not go as planned. Our solution highlights deviations reported by carriers through tracking integrations, ensuring issues are visible the moment they occur. Whether it is a delayed pickup, a missed delivery window, or an unexpected route change, exceptions are automatically surfaced and linked to the affected shipment. This gives your teams the insight to act quickly, communicate proactively with customers, and minimise the impact on service levels.
Notifications
Keep everyone aligned with automated, real-time updates on shipment progress and exceptions. Notifications can be triggered by standard shipment milestones or exception conditions such as delays, and each alert can be tailored to reach the appropriate colleague, partner, or shipment receiver via email, SMS, Slack, or WhatsApp. By delivering the right information to the right people at the right moment, your teams stay proactive, reduce response times, and improve customer satisfaction.
Transform your workflow with our state-of-the-art TMS solution
Our platform streamlines complex operations at scale, providing comprehensive insights and intelligent automation capabilities. Achieve greater efficiency and productivity with our proven tools.