UPS Paperless API enrollment

UPS Allows to provide digital copies of documents with your shipments. This is a contractual service that you need to enroll for.

Please follow the steps below to get started.

Enrollment steps

  1. Login to www.ups.com

  2. Check that the account number has been added to the profile. If not already: do this first. (you will have to provide some recent invoice details)

    1. Go to Accounts and Payment under the userid on the right top corner on the website:

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    1. The account should be listed in this table:

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    1. If not, add the account by clicking on the Add button on the left bottom corner of the table at the ‘Add a Payment Method` section and follow instructions
  3. To enroll for paperless:

    1. Go to “View Account Details” by clicking on the three dots in the first column (Actions) and choose View Account Details from the popup menu

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  4. On the Edit account .. page: click on the + at the Paperless Commercial Invoice section:

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  • If you do not see the Paperless Commercial Invoice section:

    • Try updating the Account Nickname and save the account (you might need to provide recent invoice details to verify you are the account holder)
    • Sometimes UPS requires you to re-authenticate your account with an invoice, you will see a message simular to below. Don’t be alarmed, just follow the instructions on the screen.

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    • If that still does not show it: you may need to contact UPS to enable this feature for your account.
  • Click on the “Enrol My Account” button:

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  1. Follow the steps to complete the upload of letter head & signature.

  2. Select folowing items in the configuration page:

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    1. Add letterhead logo: upload your letterhead logo

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  3. If all went ok, the confirmation screen shows

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  4. It takes a few hours for the API to allow the request. By experience, it took 2-4 hours for above account.

Link to: UPS Paperless invoice enrollment