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Frequently asked questions.
General
Why are you developing Viya?
What type of companies use Viya?
I work for a big Enterprise company, what does the process look like?
Is Viya suitable for small businesses or startups?
What kind of onboarding and support does Viya provide?
Is Viya a TMS or something more?
I would like to get in touch, what should I do?
Carrier
Can Viya handle carrier communication automatically?
I am a carrier, where do I fit in?
Product
How often is Viya updated with new features?
Can I customize workflows or dashboards in Viya?
How does printing work in Viya?
What kind of tracking visibility can I expect?
How does Viya help me handle exceptions?
Can I access historical shipment documents such as Proof of Delivery?
Reporting & Improvement
Can I generate sustainability or emissions reports?
Can Viya help me improve transport performance over time?
Integrations
How does Viya integrate with my existing systems?
Security & Privacy
What certification do you have?
What do you do with my data?
How do you apply to GDPR?
How is authentication handled in Viya?
TMS & Transport
What is a Transport Management System (TMS)?
Are there different types of TMS solutions?
What is the difference between a TMS and a routing solution?
What is the difference between a TMS and a Fleet Management System (FMS)?
How much does a TMS cost?
What modes of transport can a TMS handle?
