Shipment status

Version: 1.0, Date: 2025-07-01

Revision history

DateVersionDescription
2025-07-011.0Initial version.

Shipment status

Following status values are used in the shipment:

  • Created: Shipment is created in Viya, no label printed yet. This is the initial state of the shipment.
  • Labelling: Shipments for carriers that require a trailer manifest are in the Labelling state after the first label has been printed. Additional handlingUnits can still be added to the shipment in this state.
  • Ordered: One of the 2 following conditions is met:
    • A pack confirm has been provided by the WMS, shipment moved from Labelling to Ordered state.
    • A label has been printed for a shipment that requires the carrier to confirm it (an email carrier)
  • Confirmed: The shipment has been confirmed for execution by the carrier. This is either:
    • A trailer manifest has been sent to the carrier
    • Shipment has been booked through API with an express carrier that does not require a trailer manifest.
    • Email carrier has accepted the shipment, this only applies to shipments booked through Email connection.
  • Declined: The shipment has been declined by the carrier, this only applies to shipments booked through Email connection.
  • Delivered: The shipment has been delivered to the recipient. This state is updated based on tracking information received from the carrier.
  • Cancelled: Shipment has been cancelled in Viya by the user. If the carrier supports an electronic cancellation, Viya has sent the cancellation to the carrier.