Despatch Advice Ordering

This process handles shipping of goods triggered by sending a Despatch Advice from a Shipper to a Carrier.

Business Context

This process assumes a pre-advice or a different mechanism is used to trigger a carrier to send a truck to a warehouse to collect goods belonging to one or more Shipments, aggregated in one or more consignments, without knowing the exact contents on beforehand. After loading, a list of the loaded goods, in the form of a Despatch Advice, needs to be send to a Carrier to confirm the details. Carrier assigned references (AWB references) indicating an individual Handling Unit are returned for Tracking purposes.

The solution integrates Road, Air and Sea Carriers and provides communication to the carrier on a consignment(trailer) level. SAP is the ERP system involved used by the Shipper.

A Despatch Advice communicates the Consignment & Shipment contents towards the carrier, the AWB-update returns the tracking reference of the Carrier to SAP.

Viya will return the Milestone Updates back to the SAP system, including the translation to SAP codes.

For Final Leg Carriers a separate Tracking Request is send to start receiving Milestone updates.

The process is described from Viya perspective.

Despatch Advice Process

Scope:

  • Receive Despatch Advice from SAP in GS1-TI format.
  • Send Despatch Advice to Carriers in agreed format.
  • Retrieve Tracking Reference from Carriers.
  • Return Tracking Reference to SAP using the AWB-update format.
Diagram

Milestone update request

Milestone Updates, for consignments not processed through Viya* product, can be initiated using the Milestone update request interface.

Scope:

Diagram

Milestone/Tracking Process

A technical description of the Milestone Updates can be found here.

*Only applies to carriers configured in your Viya tenant

Scope:

  • Send Milestone Updates to SAP (including translation to SAP standard) for Despatch Advice consignments & Final Leg Shipments
Diagram

Exception Flows

All connections between ERP and Viya are async, below the exception flow is described. For detailed responses please check the specific interfaces.

Diagram