ON TIME supported services

Supported services:

  • Distribution, Benelux distribution network.

The following services are currently not supported:

  • Stad (City), specific for the city of Antwerp
  • Kaai (Dock), specific for dock services
  • Sprint, specific for milkruns
  • National / International, logistic outsourcing service (to DHL, TNT, UPS…)

Labelling

Depending on the operational process, the label can be created by ON TIME or by Viya.
In case the number of packages for a shipment is unknown at the moment of labelling, Viya will generate the labels.
For this process the manifesting module needs to be activated, since the actual booking will take place at the manifesting step.

In case the number of packages is known at the moment of labelling, the actual booking will take place at the moment of labelling.
The label will be generated by ON TIME. The manifesting step should not be activated.

Routing information

The following routing codes are used on the label:

ShipTo countryShipTo ziprangeRouting Code
Netherlands (NL)NL
Luxemburg (LU)NIVE
Belgium (BE)1000-1999NIVE
Belgium (BE)2000-3999RTSL
Belgium (BE)4000-6999NIVE
Belgium (BE)7000-9999KORT

Package Types

Customized package type translation can be configured in the onboarding module. By default the following package types are supported:

ON TIME package codegateway package type
PALLETpackage type contains EUR
BLOKPALpackage type contains PAL and does NOT contain EUR
COLLIall other package types

Dimensional values

All dimensional values are converted to meter (length, width, height, volume).

Opening hours

Opening hours for pickup can be configured in the onboarding module.
In case left blank, ON TIME will default the opening times to 09:00-12:00 and 13:00 to 17:00 from Monday until Saturday.
No pickup will take place on Sunday.
In case your company is closed on for example Mondays, please leave the opening hours for this day blank.

Neutral Sender

Neutral sender is supported. In case a neutral sender address is provided, the original collection address will be overwritten.