Overview of carrier specifics and mapping tables

Tracking numbers

The tracking numbers will be taken from a reference generator and are 10 positions long. (Example #: 10000000191)

PackageType mapping

The carrier gateway package types are mapped to the Raben packaging type based on keywords.
Below an overview of the mapping logic. Please note that the order is important. The mapping will be done top to bottom.

Raben Package CodeCarrier Gateway Package Type Code ContainsRaben Description
dspallet-80x60-euro, pallet-60x80-lpr, pallet-plastic-60x80-srs, pallet-80x60-oneway1/2 pallet 60cm x 80cm
cppallet-60x40-euro, pallet-40x60-chep1/4 pallet 40cm x 60cm
blpallet-100x120-euro, pallet-100x120-oneway, pallet-100x120-chep, pallet-synthentic-100x120block palette 100cm x 120cm
clgeneral colli
ctcarton 30cm x 40cm
cupallet-80x120-chepCHEP pallet 80cm x 120cm
papallet-80x120-onewayone-way pallet 80cm x 120cm
pmpallet-modular-80x100, pallet-modular-80x120max pallet 120cm x 120cm or modular pallet
mmpallet-exceptionalmax pallet 120cm x 120cm
e2box-plastic, box-plastic-solidplastic container 40cm x 60cm
eppallet-80x120-euroEuro pallet 80cm x 120cm
ccpallet-60x40-euro1/4 CHEP pallet 60cm x 40cm
krcratecrate
l1pallet-80x120-lprLPR pallet 80cm x 120cm
pcpallet-60x80-chep1/2 CHEP pallet 60cm x 80cm
pkbox, bag, roll, sack, tray, drum, case, envelope, barrel, basket, bin, bottle-gas, bucket, cage, can, chest, frame, skid, spool, suitcase, tank, tierce, trolly, trunk, tub, tube, vatparcel



Allowed Incoterms

  • exw, fca, cpt, cip, dat, dap , ddp



Cargo Type Code Mapping

Raben Cargo CodeCarrier Gateway Cargo Code
neamambient
ne05cooled
ff18frozen



Raben File Type

ConditionRaben File TypeComment
addresses.collection.countryCode == addresses.receiver.countryCodeNFDomestic shipment (same country)
addresses.collection.countryCode != addresses.receiver.countryCodeIFInternational shipment (different countries)
receiver.countryCode == Configuration.domesticCountryOverrideNFDomestic override applies, even if countries differ



Raben Product Type

Input Model ConditionRaben CodeRaben Description
serviceLevelReference contains ‘CLASSIC’PROD01Cargo Classic
serviceLevelReference does not contain ‘CLASSIC’PROD02Cargo Premium



Implemented Raben Service Codes

Service codeOPISProductAvailable in BUService assumptionsRemarksTime framesAvailable/Integrated
ADVDelivery advise must be done before delivery by officePROD02BS, CZ, DE, HU, IT, NL, PL, RO, SK, UAWhen active in address section, shipto: name and telephone number must be fulfilledn/aNo
ADV3Advise on the external internet platformPROD02BS, CZ, DE, HU, IT, NL, PL, RO, SKOnly for chosen agreed shipto addresses (to agree with customer care specialist)Ask Customer Care Specialist for ADV3 listn/aNo
EXLDelivery on exact date and exact timePROD02BS, CZ, DE, HU, IT, NL, PL, RO, SK, UAOnly for local addresses (excluding consolidation points), zip codes validation. Time frame required: [Transport dates - ]Ask Customer Care Specialist for excluding listExact hour -/+ 30 minNo
ND08Delivery till 08:00 am at arrival dayPROD02BS, CZ, DE, HU, IT, NL, PL, RO, SK, UAOnly for local addresses (excluding consolidation points), zip codes validation. Time frame required: [Transport dates - ]Ask Customer Care Specialist for excluding list and zip codes file06:00 - 08:00Yes
ND10Delivery till 10:00 am at arrival dayPROD02BS, CZ, DE, HU, IT, NL, PL, RO, SK, UAOnly for local addresses (excluding consolidation points), zip codes validation. Time frame required: [Transport dates - ]Ask Customer Care Specialist for excluding list and zip codes file06:00 - 10:00Yes
ND12Delivery till 12:00 pm at arrival dayPROD02BS, CZ, DE, HU, IT, NL, PL, RO, SK, UAOnly for local addresses (excluding consolidation points), zip codes validation. Time frame required: [Transport dates - ]Ask Customer Care Specialist for excluding list and zip codes file06:00 - 12:00Yes
ND16Delivery till 16:00 pm at arrival dayPROD02BS, CZ, DE, HU, IT, NL, PL, RO, SK, UAOnly for local addresses (excluding consolidation points), zip codes validation. Time frame required: [Transport dates - ]Ask Customer Care Specialist for excluding list and zip codes file06:00 - 16:00Yes
FIXDelivery on fix date during the dayPROD02BS, CZ, DE, HU, IT, NL, PL, RO, SK, UAMax 3 days later than standards lead time, zip codes validationAsk Customer Care Specialist for zip codes filen/aYes
FIX08Delivery on fix date before 08:00 amPROD02BS, CZ, DE, HU, IT, NL, PL, RO, SK, UAMax 3 days later than standards lead time, zip codes validation. Time frame required: [Transport dates - ]Ask Customer Care Specialist for excluding list and zip codes file06:00 - 08:00Yes
FIX10Delivery on fix date before 10:00 amPROD02BS, CZ, DE, HU, IT, NL, PL, RO, SK, UAMax 3 days later than standards lead time, zip codes validation. Time frame required: [Transport dates - ]Ask Customer Care Specialist for excluding list and zip codes file06:00 - 10:00Yes
FIX12Delivery on fix date before 12:00 pmPROD02BS, CZ, DE, HU, IT, NL, PL, RO, SK, UAMax 3 days later than standards lead time, zip codes validation. Time frame required: [Transport dates - ]Ask Customer Care Specialist for excluding list and zip codes file06:00 - 12:00Yes
ADVPUCollection advise must be done before collectionPROD01, PROD02BS, CZ, DE, HU, IT, NL, PL, RO, SK, UAWhen active in address section, shipfrom: name and telephone number must be fulfilledn/aNo
OTSShipment to be delivered on Customer time slotPROD02BS, CZ, DE, HU, IT, NL, PL, RO, SK, UAOnly for specific consolidation points (2 hours slots), zip codes validation. Time frame required: [Transport dates - ]Ask Customer Care Specialist for consolidation list and zip codes file2h time slotNo
CALLCall from driver before deliveryPROD02BS, CZ, DE, HU, IT, NL, PL, RO, SK, UAWhen active in address section, shipto: name and telephone number must be fulfilledn/aYes
RTSShipment to be delivered on Raben time slotPROD01, PROD02BS, CZ, DE, HU, IT, NL, PL, RO, SK, UAOnly for consolidation points. Time frame required: [Transport dates - ]Ask Customer Care Specialist for consolidation listRaben time slotsNo
SPUConsignee will pick up the goods by his own at warehousePROD01, PROD02BS, CZ, DE, HU, IT, NL, PL, RO, SK, UAOnly valid for shipto addresses of Raben Depotsn/aNo
HUNManual unloading at the place of deliveryPROD02BS, CZ, DE, HU, IT, NL, PL, RO, SK, UAWhen active, total weight of the shipment cannot exceed 300kgn/aNo
HLOManual loading at the place of collectionPROD02CZ, PL, SKWhen active, total weight of the shipment cannot exceed 300kgn/aNo
ISMSNotification by SMSPROD01, PROD02CZ, PL, SKWhen active, number of telephone should be put in SMS field ([ADDITIONAL_INFORMATION_QUALIFIER]) [SMS]n/aYes
TIDDelivery on the specified timePROD02CZ, PL, SKCan be active only when HMD is active, zip codes validation. Time frame required: [Transport dates - ]Ask Customer Care Specialist for zip codes fileExact hour -/+ 30 minNo
HMDDelivery to a private personPROD02CZ, PL, SKCan be active only when shipto is a private person. Time frame required: [Transport dates - ]Possible time slots: 08:00-21:00, 08:00-13:00, 13:00-16:00, 16:00-21:00No
SLFDelivery on shelfPROD02CZ, PL, SKCan be active only when HMD is active, maximum weight of the shipment 300kgRead Rules in General Terms & Conditionsn/aNo
SATDelivery on SaturdayPROD02CZ, PL, SKIf delivery date is Saturday, and shipto is specific recipients listedAsk Customer Care Specialist for shipto search namesn/aYes
ROP48Pick-up of up to 48 pallets and return to the ConsignorPROD01, PROD02PLOnly with ROP service, and quantityAsk Customer Care Specialist for the detailsn/aNo
SENTMonitoring system for the road carriage of goods in PolandPROD01, PROD02PLThis service should be sent if shipment is monitored according with SENT numberAsk Customer Care Specialist for the detailsn/aNo
PICKPick-up orderPROD02CZ, DE, IT, SKAsk Customer Care Specialist for the detailsn/aNo
NESNeutralizationPROD02DE, IT, SKAsk Customer Care Specialist for the detailsn/aYes
CDGFix pick upPROD02DE, IT, NLAsk Customer Care Specialist for the detailsn/aNo
CASLaying out of boxPROD02UAAsk Customer Care Specialist for the detailsn/aNo



Input Model Requirements for Raben Services

Raben ServiceInput Model Requirements
CALLserviceOptions.appointmentForDelivery = true
addresses.receiver.contactName isNotEmpty
addresses.receiver.contactPhone isNotEmpty
CBDserviceOptions.signatureForDelivery == ‘none’
OR
serviceOptions.signatureForDelivery == ‘noSignatureRequired’
PCDserviceOptions.photoAtDelivery = true
FIXserviceLevelReference = FIXDAY or fixedDeliveryDay
FIX08serviceLevelReference = FIX0800 or fixedDeliveryTime0800
FIX10serviceLevelReference = FIX1000 or fixedDeliveryTime1000
FIX12serviceLevelReference = FIX1200 or fixedDeliveryTime1200
ND08serviceLevelReference = 0800 or nextDay0800
ND10serviceLevelReference = 1000 or nextDay1000
ND12serviceLevelReference = 1200 or nextDay1200
ND16serviceLevelReference = 1600 or nextDay1600
NESConfiguration.includeSenderAddress = true
SPUserviceOptions.holdForPickup = true
TLDserviceOptions.liftGate = true
HMDserviceOptions.residentialDelivery = true
SATtimeWindows.delivery.onlySaturday = true
ISMSserviceOptions.preAdviceDelivery.useSms = true
addresses.receiver.contactPhone isNotEmpty



Raben Service Level Reference

Viya Service LevelCatch Service LevelRaben Service Level Reference
classicCLASSICClassicServices
premiumPREMIUMPremiumServices
nextDay080008000800Service
nextDay100010001000Services
nextDay120012001200Services
nextDay160016001600Services
fixedDeliveryDayFIXDAYFixedService
fixedDeliveryTime0800FIX0800Fixed0800Service
fixedDeliveryTime1000FIX1000Fixed1000Service
fixedDeliveryTime1200FIX1200Fixed1200Service